Me: Hi how can I help you?
Customer: Uhhh my package ain't come and it's been over a week...
Me: Okay let me check that for you...It looks like it was delivered on the 8th...
Customer: Well I haven't gottin' it yet?
Me: Yes the USPS tracking says delivered on May 8th (confirmed address with customer)... Have you checked your mail?
Customer: Oh.. well no I'll go check it.
Me: Okay you have a nice day.
How EXACTLY do you know if you haven't gotten your package if you haven't checked your mail? It's a mystery to me...
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